AI fatigue: What it is and how to combat it
On Friday night, I joined an AI roundtable, with both social care and non-social care organisations and AI Fatigue was one thing that sparked a huge conversation. Let's dive into what this is, and how we can prevent it
What Is AI Fatigue?
AI fatigue is the mental and emotional exhaustion that stems from the overuse or overwhelming presence of AI technologies in the workplace. It’s not just about being tired of using AI, it’s about the constant adaptation, cognitive overload and emotional stress that come with navigating a rapidly evolving digital environment.
In 2024, AIPRM reported in their AI in the Workplace Statistics Report that 75% of workers reported using AI in their jobs, with nearly half of them adopting it within the last six months. In terms of change and managing change, that's a massive shift in a short time and not everyone is keeping up comfortably.
How AI Fatigue Impacts Employees
Learning how to use new AI tools, often without proper training can overwhelm employees. Switching between platforms, interpreting AI-generated insights and troubleshooting errors all add to mental strain.
When AI starts making decisions, whether it’s prioritising tasks or suggesting actions there are employees who have reported that they feel side lined. This can lead to a sense of disempowerment and reduced job satisfaction.
The fear of being replaced by AI is real and we heard about this at the roundtable. A survey stats shared was that 45% of workers said they were worried about AI taking over their jobs. I couldn't help but think about how this worry would lead to increased stress, disengagement and even resistance to adopting new tools.
The pressure to be “always on” and hyper-productive with AI tools can blur the lines between work and rest, especially for business owners and those with stretching targets and goals
One thing shared at the roundtable that hit home was:
According to the World Health Organization, burnout is now recognised as a medical diagnosis, and AI overuse is emerging as a contributing factor.
How to Overcome AI Fatigue
Encourage your team (and ensure you also) take regular breaks from screens and AI tools. Consider introducing “AI-free” hours or days to allow for deep, uninterrupted work or simply to recharge which is what some of the tech firms in London have implemented. A couple shared how they had named these 'Focus Fridays' and 'No Tool Tuesday'
Training is key, both initially and continuous to help build confidence and reduce frustration. Organisations shared how microlearning and peer led workshops were more effective.
Let employees choose when and how to use AI. Empower them to override AI decisions when necessary and trust their judgment.
Remind your team that AI is a tool, and not a replacement. Celebrate their strengths and highlight stories with your teams human elements such as empathy, creativity and critical thinking.
Create safe spaces for employees to share their experiences with AI tools. What’s working? What’s not? Use this feedback to refine your tech and support systems.
The Role of Leadership
60% of business leaders admitted they lacked a clear vision for AI implementation which is a shocking statistic. Leaders must set the tone, be transparent about why AI is being adopted and how it will support (not replace) the team and the companies goals. Leaders should model healthy tech habits and prioritise people over productivity metrics.
AI is here to stay, but how we use it will determine whether it is embraced and utilised or becomes a source of stress.
